Tenant Online Payment Fees (AppFolio)
The Online Payments Platform allows you to easily send secure electronic payments in AppFolio, and is completely free for you to set up. Click this link to set up your tenant portal.
Tenants can pay recurring and one-time charges (including security deposits!) with eCheck or credit or debit card. Only eCheck payments from US-based bank accounts are accepted, while credit and debit cards from any country are accepted if they are Visa, MasterCard, Discover, Union Pay, Diner's Club or JCB.
Tenants are responsible for online transaction fees. Please be aware that these are tenant-direct fees mandated by the bank and do not go to the management company. Fees are as follows:
- Credit Card: 2.99% of the total amount per transaction
- Debit Card: $9.99 flat fee per transaction
- eCheck (ACH): FREE!
- Electronic Cash Payments: $4.99 per transaction. Transactional limits apply. Click here to learn more. If you choose this method of payment, we will provide you with a reusable PaySlip that you can use at Walmart, Walgreens, 7-Eleven, CVS, Casey’s, or Ace Cash Express to pay your rent in cash (a transaction fee applies). Payment transaction limits are in effect and vary by location; please refer to your PaySlip for details.
Got more questions? Click this link for the Help & FAQs!
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