How to use the Tenant Portal?

Tenant Portal is one of the greatest benefits we offer our residents is the Tenant Portal. The Tenant Portal provides you with access to information and services for your rental property 24 hours a day, 7 days a week.

The Tenant Portal allows you to:

• Review and edit contact information.
• Create and manage services requests.
• View your rental details.
• Give notice.
• Communicate with the property management team.
• Review documents shared by the owner or property management company

The portal can be accessed on our website https://www.chipropertymanagement.com/areas-we-serve/park-ridge and then by clicking on the Tenants Login tab on the right.  https://www.chipropertymanagement.com/tenants

Note: Your Username is the email address you provided us and if you do not have a password, you may easily request one by clicking Forgot Password at the login screen or by contacting us.

Please see the attached file for detailed instructions on how to set up the Tenant portal, navigate it, and use it.
New View Tenant Portal User Guide.pdf 1.63 MB